Frequently asked questions
Answers about creating videos, the digital frame, and your library.
What is YouMomento?+
YouMomento brings your photos to life with AI-generated videos and lets you enjoy them on a digital frame at home.
How does the AI work?+
Upload a photo, choose an effect such as a smile, wave, or hug, and YouMomento creates a short video from that moment.
How long does a video take to create?+
Usually anywhere from a few seconds to a couple of minutes, depending on the effect and processing queue.
Where are my photos stored?+
In your YouMomento cloud library. Your account controls who can access your memories.
Can I send a video to my frame?+
Yes. Send photos and videos to your YouMomento from anywhere using the app.
Can I use more than one frame?+
Yes. You can manage multiple frames from one account, whether they're in your home or with family.
Do I need the app?+
The app makes managing your frame easy, but you can also use YouMomento in your browser.